For as long as you own your car! We believe in happy customers and want you to be satisfied in our craftsmanship believing our training and attention to detail raise the bar for your repair.
WE WORK WITH ALL INSURANCE COMPANIES INCLUDING STATE FARM, PROGRESSIVE, GEICO, NATIONWIDE, ALLSTATE, ELEPHANT, FARMERS AND MANY MORE….
Coastal Collision does it all when it comes to restoring your wrecked vehicle back to pre-accident condition. We’ve learned a thing or two about pleasing our customers. It takes great customer service, the proper technology, and a great warranty to back it all up.
We know that top quality customer service is what people want. Our pledge to you is that we will treat you with the utmost respect and do everything possible to ensure your total satisfaction with your auto body repair. Part of customer service is to keep you, the customer updated with what is being done to your vehicle. We will do this in a variety of ways. We can give you phone, email, or text updates. Also we provide you with the ability to check the status of your vehicle online anytime you like..
Technology is also important, and rest assured that we have the technology to work on your late model vehicle. It does not matter what stage of the repair you talk about we have the proper equipment to get the job done. In the office we use the latest estimating software to help you receive an accurate estimate. We have computerized frame pulling equipment for those auto body repairs that require frame or unibody straightening. We also have Squeeze type resistance welders to allow us to make factory style welds. In the paint shop we have computerized paint mixing and bake spray booths to make sure you receive a factory style paint job.
As for warranty, it is simple we stand behind our work. All workmanship that is completed on your vehicle is warrantied for as long as you own it. Parts are warrantied for as long as the manufacturer covers them and the paint on the vehicle is warrantied for as long as you own your vehicle. We give a written copy of our auto body repair warranty on every job we do.
- Dent Repair
- Spot Repair
- Unibody repair
- Tig, Mig and Inverter Welding
- Aluminium / Steel
- FREE ESTIMATES
Strong Virginia law states you have the right to have your vehicle repaired at the facility of your choosing!
Approved March 16, 2003
Be it enacted by the General Assembly of Virginia:
1- That §38.2-517 of the Code of Virginia is amended and reenacted as follows:
§ 38.2-5U. Unfair: settlement practices; replacement and repair: penalty.
A. No person shall:
1. Require an insured or claimant to utilize designated replacement or repair facilities or services, or the products of designated manufacturers, as a prerequisite to settling or paying any claim arising under a policy or policies of insurance: or Click here to view all
Contact us today
to see about our fleet discount programs. We can save you money, time, and frustration by handling your collision repair process. Our programs are customized to your needs. We will sit down with you see what your needs are and then develop our services around that. The best thing about our service is that it is free for you. Our programs can include vehicle safetey inspections, collision estimates, collision repair, transporting vehicles from your facility to ours, transporting vehicles from the accident scene, and claims handling. Discounts vary depending on the size of the fleet. Send us an email for more information.